[Resolved]  Aircel — Unjust deduction of main balance

Customer Service is Very Poor My Balance Deducted 4 Time Automatically Before 5 July and On 6th July I tried whole day to contact Intermittently But auto answer is announce heavy traffic is here and call Disconnected

Customer Service is Very Poor My Balance Deducted 4 Time Automatically Before 5 July and On 6th July I tried whole day to contact Intermittently But auto answer is announce heavy traffic is here and call Disconnected

Customer Service is Very Poor My Balance Deducted 4 Time Automatically Before 5 July and On 6th July I tried whole day to contact Intermittently But auto answer is announce heavy traffic is here and call Disconnected

Dear Customer(Affan Amin),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(Affan Amin),

We hope that our team got in touch with you and shared all the requisite information.

Thanks and Regards,
Aircel Social Media Team

Dear Aircel i just recharged 60 rs. N now my balance is zero. Im very disappointed. U hv solved the problem yet. I will switch to other mobile services if this continues

Dear Customer(Affan Amin),

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team

Dear Customer(Affan Amin),

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team

Dear Affan Amin,

Post system validation it was found that you had recharge with Rs 60 top up on 08/07/2016 at 14:07 and 49.17 was credited to your account where you had activated PI 22 (75 MB 2G/3G data, 3 days validity) at 14:08 and balance remain Rs 32.18. your browse internet on 08-Jul-2016 at 14:08:16 to 16:13:08 and Rs 32.16 has been deducted from main balance after consuming the data balance. Hence charged found correct. Please dial *129*125# (toll free) to check the data balance.

Warm Regards,
Aircel Social Media Team