[Resolved]  Aircel — Deduction of main balance without any reason

Address:Srinagar, Jammu and Kashmir

I purchased a sim card of aircel company whose number was [protected] on 18thof Sept 2014. It got activated on 20th of September. After the activation of the Sim I recharged it with an amount of Rs.50 and also activated an Internet pack. Then when I accessed the Internet my main balance was deducted now when I called the customer service they told me that the pack you activated was 2g pack and 3 g is active on your number but i didnt activated 3G on my number.So kindly look into the matter and also the customer service is very rude to customers they always lie and when we complaint about it they disconnect the call and barr the number So please kindly look into the matter that will be your most kindness Yours Sincerely Tariq Ahmad Zargar Ph no. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi Tariq Ahmad Zargar,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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