Aircel — Deduction of Rs 216.3

Address:Mumbai City, Maharashtra

Hi, I have 3 connection on my name and [protected] this number using by my father. We got 3 months free internet subscription from buying products from snapdeal and after 3 months period over on 12-Sep but they not intimate us and my father used internet on 13 & 14 Sep- 14 around 20 to 25 MB which i know through data usage software but on 14-Sep they deducted whole balance of Rs 87.10 deducted and make ZERO. Same way on 14-Sep he recharged with 150 Rs and on 15-sep they mistakenly used Internet of around Approx Max 40 Mb and in night around 9.30 got massage and deducted 129.20 Rs from main balance. Please resolve issue. I call on 198 but they unable to help they can't even give me proper answer.
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Nimesh Mewada,

Thank you for reaching us at Social Care.

We have forwarded your request to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

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