Aircel — Deduction of Rs 300+ when I recharged for 2g and however used 3g

Address:Bangalore, Karnataka

One night I activated a small pack for 2g, wanted to do facebook. I just gave a status update and slept because I was very tired. In the morning I had to call my friend for some purpose, but said you have insufficient balance, but I recharged a week ago and my dad also did thinking that I had no balance. I called Customer Care and they said that It has been cut because I used 3g instead of 2g. I want to know; if I recharged for 2g then how can I use 3g, and whatever if I was on 3g mode why I haven't been converted into 2g. Just because of their screwing [censored]y policies my money got screwed for just a fb status update. From that day I have been using airtel for internet coz it does very good with respect to aircel.
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Hi Aircel User,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

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