Aircel — Delay In Activation

Address:Hyderabad, Andhra Pradesh

Dear Sir, My name is Salman, I have purchased an Aircel SIM([protected]) on 2/03/2015 at Aircel Store located in Masab-Tank, with providing all necessary documents and payment required. It was the commitment given from Aircel representative that "it will be activated within 24 hours from the time it is issued to me".But, however till today it is almost 4 days where I could not see any services active in my SIM. Moreover, I have contacted the concern many times via phone and also personally they always said to me that it will be activated in 2 hours, which is absolutely false. So, I request the concern to please take an necessary action and provide me a proper resolution. Thanks, Warm Regards Salman.
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Salman

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Hi Salman,

SR:1-[protected]
Kindly note that the number has been activated effective 07th Mar '15 and are using the services.We regret for the delay in activation of the services.

Regards,
Aircel

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