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[Resolved]  Aircel — Delay in sim activation

Address:Chennai, Tamil Nadu, 600010
Website:www.aircel.com

Dear Sir/Madam, I purchased a new Aircel SIM(through MNP from Airtel connection to Aircel) at tamilnadu and I have called 59059 meant for verification and activation of my SIM for more than 100 times in last 48 hours, but not a single customer care executive responded to my call. They don’t respect other’s valuable time. I would appreciate it if you could take immediate and stringent actions towards it. Regards, M. Karthikeyan
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Aug 8, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Dec 03, 2015
Updated by karthikembdev My Mobile No:[protected]
Dec 03, 2015
Updated by karthikembdev Dear Sir/Madam,
I purchased a new Aircel SIM(through MNP from Airtel connection to Aircel-[protected]) at tamilnadu and I have called 59059 meant for verification and activation of my SIM for more than 100 times in last 48 hours, but not a single customer care executive responded to my call. They don’t respect other’s valuable time. I would appreciate it if you could take immediate and stringent actions towards it.

Regards,
M. Karthikeyan
[protected]
Complaint comments 
5 Comments

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Comments

Hi karthikembdev,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Reply
Hi team,
Already I had sent a mail that you mentioned above but I didn't get any response till now.kindly assist immediately as I'm still facing the problem
Regards
M karthikeyan
Reply
Dear karthikembdev,

We understand the inconvenience being faced by you, our team needs some more time. We shall contact you shortly


Regards,
Aircel Social Care Team
Reply
Dear team,
Already its been 5days, still it will take more days?
Kindly provide me proper solution?
Else allow me to port to some other network
Reply
Dear karthikembdev,

We would like to inform you that the Tele-verification can be completed only from Home location and not while in roaming.

Regards,
Aircel Social Care Team
Reply

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