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Aircel — Despite Cancellation Letter being provided, Broadband is not Cancelled

Address:Coimbatore, Tamil Nadu

My Broadband # [protected]. I Wrote a Cancellation Letter on March 8th 2015 and provided it in the Ramanujam Nagar Branch CBE. Now they want me pay an amount of around Rs.1100 for a service which I have not used. Only after paying the Amount they want me to again write a cancellation Letter. I am not ready to Pay will never use Aircel service Again.
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Comments

Hi Sanjeev Kumar Devaraj,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Reply
Dear Sanjeev Kumar Devaraj,

We tried reaching you on your contact number but unable to reach.

Would request you to provide with your alternate number and convenient time to get in touch.

Regards,
Aircel Social Care Team
Reply
I never received a call for the complaint registered. Also I received the Aircel Broadband bill for June-July month. Not sure why you keep sending these bills unnecessarily. My number is [protected]
Reply
Dear Sanjeev Kumar Devaraj

We are re-escalating your issue and will update you soon

Regards,
Aircel Social Care Team
Reply
Dear Sanjeev Kumar Devaraj,

We would request you to provide the agency/showroom details where you had requested for cancellation of the number.

Regards,
Aircel Social Care Team
Reply
Aircel Office
Opp to Ramanujam Nagar Bus stop
Coimbatore - 641015
Reply

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