[Resolved]  Aircel — Disconnection of Aircel Kolkata MDN.[protected] without justification after usage for more than 1 year

Address:Kolkata, West Bengal

Aircel forcefully disconnected my aircel kolkata mdn.[protected] for mismatch of my documents after more than 1year o[censored]sage as per TRAI norms It should have been disconnected before. Aircel agents or other representative tampering and misusing my documents and then claiming that we do not have your documents is against ethics. Moreover facebook team assure me that my number will be activated soon. But still it says that incoming call facility is not available and I do not receive n/w on that simcard. I lost trust on Aircel.I donot need aircel connection. I happy with Airtel, Vodafone, Idea. Dear Subscribers, Please avoid getting aircel kolkata simcard from local shops as there is tampering and misuse of documents. Aircel do not care about their subscriber and donot take steps to prevent it. Conversation from Aircel FB with fake promise for activation. [protected][protected][protected][protected] "Hello Sourav, Sorry for the inconvenienced caused. Our team has contacted you regarding your concern, but there was no response. Further, we would like to inform you that your number will get active soon, we are working on it. Regards, Aircel Social Care Team [protected][protected][protected]
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Aug 7, 2021
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Hi sourav2348,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
Dear sourav2348,

We would like to inform you that we tried to reach you on shared Aircel number, however the call was not answered from your end.

Further we request you to share the alternate number and suitable timing for call back, so that we can assist you accordingly.

Regards
Team Aircel

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