Aircel — Downtime more than 12 hours by Aircel | |||
I got a SMS from Aircel about the porting time ” Your Port in request for Mobile number [protected]is approved and date and time of activation is 23/01/2015 at 22:23 AM ” Now the time is 17:05, 24/01/2015. Number is blocked and not able do outgoing/ incoming calls (The porting request application was submitted on 112/01/2015 with all required documents). I tried several times to contact the Aircel customer care and they tried to get away from my issue by saying it is a delay from the government organization who perform this porting process and more ever it is already been 12 days since i request for the MNP. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your request to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in