Aircel — Failed to refund the money

Address:

Chennai, Tamil Nadu

Dear sir, My mob no:[protected] I have received below msg for missed call alert. Dear Customer! You will be renewed for Missed Call Alert at Rs.5 for 30 days in next 2 days.To unsubscribe dial 155223.But they deduct 30 Rs. Dear Customer! You have been renewed for Missed Call Alert at Rs.30 for 30 days.To unsubscribe dial 155223.Then am ask to customercare above issue they said we refund the amount and take complaints.Given below ref no. Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 31/8/2015. There after send the one msg issue resolved. Dear Customer, your concern as per reference number 1-[protected] has been resolved on 28/8/2015.In case you are not satisfied with the resolution, you may raise an appeal within 30 days through email/facsimile/post/call centre.But yet not to be receive my refund amount.Here with I try to contact customercare they not connected to my calls to agent.So I need your help. Thank you!