[Resolved] Aircel — Fake promises | |||
When the sales person called, he offered different plans and when plan was actually activated it was different. Even after number of complaints, no action was taken. They even promised about 4g in aircel in my circle. There is no 4g service available. This is the worst and worst after sales service. They do not even pick up the call easily. What they promise is just fake promises. Connectivity is very very poor and calls drop in between daily number of times. Was this information helpful? | |||
Dec 30, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Nov 29, 2016 Aircel Customer Care's response Dear Kapilagg77, We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue: Aircel No.: Executive name : Date & Time of call: Number from which call received : Signal Bars: Alternate No.: Complete address: Landmark: Specific location(indoor/outdoors): Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team | |||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail:
Alternate no.:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team
As per the system check, we have found that your number has been activated on date: 24/11/16. You can dial 59059 after getting signals on your handset for tele-verification.
Warm Regards,
Aircel Social Media Team