[Resolved] Aircel — False commitment and data balance deduction

naushad12345

from Bhubaneshwar, Odisha

Address:	854301
Website:	www.aircel.com

This mail is to express the DISAPOINTMENT against the false commitment done by your end again and again leading to huge inconvenience caused to me. And being an engineer, I would not tolerate this at all. As I am user of Aircel telecom ([protected]) since last one year, based on your message of 23rd September 2016 in which they offered for 1 GB 3G internet data for 28 days but it’s got ended with two days only and when I established a contact to your company for same with being very rudely they ended my calls and looped my no on black listed so I could not have make any other connection to ask about the this adulteration. this pathetic service and harassed nature really irritates me again and again so you are requested to look into this and get rectification of my concern as expedite. also don't compel the consumer to take hard and unbearable action. hope with best result soon by your end.

For any further queries, undersigned may be contacted.

Anticipate best of your service.

Regards
Md Naushad Alam
+91-[protected]

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Oct 31, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Aircel Customer Care's response Dear Customer(naushad12345),

We apologize for the inconvenience caused. Please share the following details so that our team can look into your issue:

Recharge Date:

Mode of recharge:

Transaction ID:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Sep 30, 2016

Aircel Customer Care's response Dear Customer(naushad12345),

We would like to inform you that no such promotion sent to you, so customer is not eligible for said offer.

Warm Regards,
Aircel Social Media Team