[Resolved]  Aircel — Fed up with the service

Address:

560100

Mobile number- [protected]
Operator Aircel
I am user of aircel currently and previously i was with BSNL, Airtel, Docomo. Usually we get message regarding special offers. On aircel *121# IVR, Offers for you section is there. I was checking offers and i saw one offer with "32rs Rate cutter. 1.2Paisa/2sec local and STD calls for 90 Days." Usually if we reply with the serial number it will show full details and after that reply 1 to activate or, something.
I replied the serial number of offer it was 4, for the details. Then i got message that Thank you for activating the offer. I got message also.
It was 18th may at 8-9pm. The next day i made call to check the plan.
It was 2paisa/ 1 sec.
I was shocked, i called customer care dialing 198, some lady picked i told all the details then she said don't worry sir the very first day 2paisa/sec will be the pulse rate for first 2mins. I asked is it daily ? she said no for the very first day itself. i said ok fine.
The next day means today i called a std number to check the plan. Then also first 2mins it was charging 2paisa/sec. I called to customer care again. Again i elaborated the issue then another lady said sir, Daily it will be charged for 1st 2mins of the day.
I have used all other service providers among them i like most is airtel and Vodafone also. For these scenario in IVR they first show the details no hidden charges after that it shows reply 1 to activate.
I am fed up with the service from aircel. These type of things have happened with me many times.

Thank you aircel for your incredible service.
Time to port out.