Aircel — Fraudulent SMS Subscriptions | |
Hi All,
This is regarding the unsolicited SMS subscription happening in mass in places like rural India and other smaller towns by Aircel mobile company. Aircel keeps on deducting some amount through some SMS subscription charges without soliciting for the same, such as 'Diva Babe pack', 'Glam Diva pack', 'Nude pic pack', 'Celibrity obsession pack', etc., and worst of all they will make them an auto-renewal subscription. And still worst, they don't have the option to complaint or unsubscribe the same. The customer service agent in the area would disconnect you if it comes to know it as a complaint call in the middle of the conversation. So they would keep on deducting the unsolicited subscription amount from your main balance every 'auto-renewal' date. The minimum unsolicited SMS would range from 1 to 2 per month. And at the minimum, every customers(or every random customers) would be fleeced of Rs.20.00 to Rs.30.00 per month through this fraudulent SMS subscriptions.
I believe this is a big fraud schemed and hatched by Aircel (or perhaps some vice agencies of Aircel) - to achieve some sales target, or whatever. I don't know many incidents like these are happening in big cities like Mumbai, Delhi, Kolkata, Chennai, etc, but they are happening in smaller places in rural India. Let us address this issue at the earliest, lest the fraudulent agencies would think doing the same, fleecing customers, from small amount to the tune of crore, would liken to as a success story. I request customers who face the similar situations to please post the same.
Regards,
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