Aircel — full talktime not credited in mobile no. [protected] | |||
Hi we have recieved message of talktime of rs.280 on recharge of rs.258 by your company. on doing the same recharge online on 29th april, we recieved on rs.226.62 and there was no context related to the remaining amt. after waiting for 24hrs. we contacted you customer operator but he refuses to have any information of the same offer. we than mail you at care.[protected]@aircel.co.in but no action was taken for the same. when today we contacted to your customer operator on 198 he was totally non-cooperative and said that there was no recharge done on this mobile no. we are not getting any fruitfull response from your company. if you will not respond to this complaint than we will approach to consumer court and strict action will be taken by us. i hope that you will respond fastly to this mail. Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in