Aircel — Got 2 days less validity on data pack

Address:Lucknow, Uttar Pradesh

My number is [protected]. Yesterday I checked for the validity of Internet packs before activating and it showed (and still shows) 30 days validity of 2G/3G pack of Rs. 697 via *121# but when I recharged. I only got 28 days of validity. Guys please provide what you say! Been a happy data user of Aircel but these type of practises should be totally provided. Please sort the issue. Snaps attached.
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Aug 22, 2015
Updated by Sushant Khare
Aircel - Got 2 days less validity on data pack

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User Sushant Khare on Aug 22, 2015
My number is [protected]. Yesterday I checked for the validity of Internet packs before activating and it showed (and still shows) 30 days validity of 2G/3G pack of Rs. 697 via *121# but when I recharged. I only got 28 days of validity. Guys please provide what you say! Been a happy data user of Aircel for long now! these type of practises should be totally avoided. Please sort the issue. Snaps attached.

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Hi Sushant Khare,

We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi Sushant Khare,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Sushant Khare,

As checked with 3G team you have received all benefits on Rs. 697.Validity of this product is 28 days only.

Regards,
Aircel Social Care Team
Dear Sushant Khare

As checked with 3G team you have received all benefits on Rs. 697.Validity of this product is 28 days only.

Regards,
Aircel Social Care Team

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