[Resolved]  Aircel — I can't get my monthly data balance

Address:Sawai Madhopur, Rajasthan, 322001

As my frc plan i recieve 250 mb data per month. But i recieve data only first month. This month i didn't get my data.
I contacted with customer care but his behaviour is unacceptable.
They don't want to help me and disconnected my call. I felt very bad experiences with aircel in new aircel collection.
I think aircel cheat me.
Please give me my data balance 250 mb as plan.
My mobile number [protected]
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Dec 10, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Oct 24, 2016
Updated by dheeru2409
I want to get my data balance as plan every month. So i aspect next time don't need for any complaint, thanks..
Verified Support
Oct 27, 2016
Aircel Customer Care's response
Dear dheeru2409,

Thanks for writing to us. This is to inform you, we have forwarded your complaint to the concerned department. At Aircel India, customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Nov 09, 2016
Aircel Customer Care's response
Dear dheeru2409,

We would like to inform you that data benefit already added on your number.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

Comments

Please stop my sim number [protected] pmd abid some others use this number bur not response so please stop my number
Aircel Customer Care's response, Oct 27, 2016
Verified Support
Dear Mdjavid,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Aircel Customer Care's response, Oct 27, 2016
Verified Support
Dear Mdjavid,

Thanks for writing to us. We would request you to visit the nearest Aircel store with the following documents:

Proof of Identity:
Proof of Address:

Warm Regards,
Aircel Social Media Team

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