[Resolved]  Aircel — I haven’t downloaded any APPS in WAP aircel - but getting charged

Address:Chennai, Tamil Nadu

Dear Team,

I haven’t download any APPS in WAP aircel, but they charged me around 300 for download, even for that I didn’t get any intimation SMS

After bill generated that time only I got to know my number was charged for downloads immediately I called customer care and mailed to aircel stating the issue on 24 march.
Today only I got reply After I mentioned as if you didn’t reply I will log case with consumercomplaints.

The day between 24 and 31, my number was charged 2 time (100 RS), immediately I called customer care and said I didn’t download anything but you charged me they replied I logged complaint you will get reply.

But till now my issue repeatedly happening.


Fraud aircel services.

Thanks,
Karthik V
karthyk.[protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10589
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information