Aircel — Incoming and outgoing barred

Address:Karur, Tamil Nadu

Hi Aircel,

My Mobile Number is [removed], I have been using this number since 2007.
I have lost my mobile on March 27, 2014. So I called customer support and asked them to block my Number and they did. Please refer my Complaint Reference Number (1-[protected]).

I got back my number from one of your Service Center's by provide an ID Proof and a Passport photograph on
15-April-2014. They asked me to wait for 24 hours to get the Sim activated. But still my incoming and outgoing called are barred. I even called 59059 to make sure my Number is activated. They said its already activated. But Still all my services are Barred. When I called your customer support, it seemed they are not technically sound, they asked me to switch off and on my mobile phone.

Please do the needful. I'm kind of frustrated by your technical support crew.


Thanks,
Vimalraj
email: [removed]
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Aircel customer support has been notified about the posted complaint.
Aug 21, 2014
Updated by vimal
Problem is resolved through customer support via email.
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