[Resolved] Aircel India — Regarding balance deducted

nilesh rathore

from Gurgaon, Haryana

Address:

Jaipur, Rajasthan

Was deducted 29 ₹ from my a/c on 27/09/2015 I was calling to customer care they are unable to help me they say call after 4 hours, then after I will call on evening ur representative ensure me toh refund my balance with in 24 hours but I don't get any refund till now, I will call again customer care they say call after 4 hours, still they not able to help me, and one more problem here there is no services from you on 3g network, I will recharge for 3g but its not working so if you cant provided services then why don't you close your company, why you people make chutiya to your customers, here is a complaint of me plz solve it and refund my balance and reply me on my email id [protected]@gmail.com or my no [protected], if you are still not able to help me then also told me, further I m complaint to TRAI or consumer court if you are not able to help, kindly reply me

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Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2015

Aircel Customer Care's response Hi nilesh rathore,

Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Verified Support

Oct 01, 2015

Aircel Customer Care's response Hello nilesh rathore,

We would like to inform you that no wrong deduction has been found from your account. Hence you are not eligible for waiver.

Regards
Aircel Social care Team