Comments
10-12 days back I purchased aircel 20 GB Internet pack for 1697. I used around 14 GB and still 6365 Mb is remaining. And the expiry date is 03/07/2015. And now when I use the internet my main balance is being deducted rather than internet balance. Yesterday I had more than 250 rs in my phone balance, and when I saw in the morning it was 0.01.. But when I check the balance It shows 6365 MB remaining. I have attached the photo as a proof. Please do review this. We dont have so much time to complain you daily.
Its very poor that this is not the genuine way to earn money.
Recently also I had exactly same problem about 4-5 days back. I complained about it. For 2-3 days it was solved after that everything is same.
Please do refund or do something for this internet pack
Its very poor that this is not the genuine way to earn money.
Recently also I had exactly same problem about 4-5 days back. I complained about it. For 2-3 days it was solved after that everything is same.
Please do refund or do something for this internet pack
Hello aircel,
This is the third-fourth time I am writing to aircel and still my issue is not solved.
Some 15 days back I purchased 20GB Internet pack and Its expiry date is 3/07/2015. I used around 14 GB an 6365 Mb is still remaining. But now the internet pack doesnt seem to work. Yesterday I had 204Rs in my phone balance. And when I used the internet that 204RS was deducted though I had 6365 Mb remaining. And when I call your customer care, I am not getting any help. You can check how many times I called your customer care. May be more than 30 times. I have attached the screenshot, Please do review it.
Kindly do not behave like this with your customers. This is the cheapest way to put your customer in trouble.
Yogesh Ojha
[protected]
This is the third-fourth time I am writing to aircel and still my issue is not solved.
Some 15 days back I purchased 20GB Internet pack and Its expiry date is 3/07/2015. I used around 14 GB an 6365 Mb is still remaining. But now the internet pack doesnt seem to work. Yesterday I had 204Rs in my phone balance. And when I used the internet that 204RS was deducted though I had 6365 Mb remaining. And when I call your customer care, I am not getting any help. You can check how many times I called your customer care. May be more than 30 times. I have attached the screenshot, Please do review it.
Kindly do not behave like this with your customers. This is the cheapest way to put your customer in trouble.
Yogesh Ojha
[protected]
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We are sorry for the experience you had. Please share your concern with your complaint number and contact details at [protected]@aircel.co.in to help you.
Warma Regards,
Aircel Social Care Team