[Resolved]  Aircel — Internet packs auto renewal

Address:410210
Website:www.aircel.com

Hi,

1] my number is [protected]. i just need to deactivate this pocket internet 24. pack. i called customer care 121, even 198 but there no attendant for call.
please deactivate this. or simply publish all deactivation ussd codes on your website they are not even listed anywhere on internet.

2] without any permission missed call alert and dialer tunes get activated and deducts my talktime please solve my issues.
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Nov 6, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2016
Aircel Customer Care's response
Dear nik deshnehare,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Date & Time of deduction:

Amount Deducted:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Verified Support
Oct 06, 2016
Aircel Customer Care's response
Dear nik deshnehare,

We would like to inform that as per your request PI-24 auto renewal has been deactivated and no other VAS services are active on your number.

Thanks and Regards

Aircel Social Media Team
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