Aircel — invalid balance deductions

Address:Jalpaiguri, West Bengal

I am Arindam Roy bearing Aircel no.[protected].Rs 99 has been deducted from my account on 13 february at 8.01 pm .And mentioned Pocket Store service has been activated. when i made a call in 198 they told that the balence will be refunded in 72 hours, but till now i didnt receive my balance But I didn't activated any service so please refund my balance and stop these invalid deductions.Please return my balance
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Arindam, ,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Arindam,

Post system check it has been found that your balance Rs. 99/- got deducted dated-, 13/2/2015 due to Activation of VAS - Store99- HUNGAMA, through WAP Credit of 99/- has been posted in your's A/C from our end dated- 19/2/2015

Regards,
Aircel Customer Care
I am Puspita Ghose bearing Aircel no.[protected].Rs 1560 has been deducted
from my account on 06 May 2015 between 2pm to 3pm . when i made a call in 198 to their customer complaints department they told me that the balance will be refunded in 30 minutes, but till now I didn't receive my
Balance
Please refund my balance and stop these invalid deductions.Please return my balance

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