Aircel — Irrelevant balance deduction

Address:Dhanbad, Jharkhand, 828111

I had 150 rupees in my main balance 2 and i made some where around 5-6 calls of maximum duration of 5 mins and all of asudden i have noticed my main balance2 is reduced to 68 rupees then i contacted the customer care there i asked the executive abuot the deduction he told me bare on the the line so that he can transfer the call to his seniour but he disconnected the call from his side and now i am not getting connected to the customer care number if i will not get the details of my balance deduction i am going to switch to another company because i will never want to be a part of a company who is doing fraud with their genuine customers
My number is [protected] and i am from dhanbad jharkhand
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Aircel customer support has been notified about the posted complaint.
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Dear Customer(Tanwir Khan),

We are forwarding your issue to the team. Meanwhile please share these detail so that our team can look into your issue:

Date & Time of deduction:
Any message received upon deduction:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
Dear Customer(Tanwir Khan),

We hope that our team contacted you and shared the required information with you.

Thanks and Regards,
Aircel Social Media Team

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