Aircel — Lack of Service Provisions

Address:New Delhi, Delhi

On 23rd January 2015, I recharged my mobile with Rs155 which provided Rs 175 for talktime and 25 local and national SMSs for one month. The talktime service was used for not more than Rs 50. However, on 26th January I was left with Re 1 only. The custumer care services were unavailable every time I contacted. I request you humbly to look upon the matter. My mobile number is [protected] registered under the name of Mr. Radhey Shyam Maurya.
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be calm jack your comlai would be resolved quickly. may god bless you.
Hi Radhey

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Radhey,

We would like to inform you that as checked your recharge Rs 155 on Date 19-jan-15 and got the benefit(170 in promo Additional benefits: 155 Local SMS & 155MB Data for 30Days ) same information shared with you


hence sr closed.

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