Aircel — Loss of my money and appropriate postpaid plan

Address:Chennai, Tamil Nadu

on 18/02/2015 I bought aircel postpaid sim from aircel sales executive plan of 299 but by MNP 250.Sales executive told me every month the bill will come 250 Rs only but Feb month I got bill of 457 Rs. I called customer care service they told me it is in 299 plan only not in 250.I told them clearly aircel sales executive only told me it is 250 rs plan .After that I was raised my issue in consumer complaints, I got call from aircer Chennai manager Mr.Herold "he told me the plan is yours in 299 only sales executive wrongly activated your sim so this month your bill amout is 457 kindly reduce rs 105 and make a bill". By the way I was billed rs 352, but from next day of billing date I got message from aircel to bill due payment of 105 otherwise your outgoing call will barred.Again I was called sales executive and I told him everything he was gave me another TL number I was called Mr.Rajkumar who is TL Chennai Circle he was told me you must bill rs 105 due amount then only we will process your aircel sim issues and outgoing call, I told him clearly its not my mistake your aircel staff only make a wrong commitment with me, and aircel lied and frauded me. Every one of aircel staffs worst in response I lost rs 210 they are frauding me, I need justice and my lost money, I want to resolve my issue.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information