[Resolved] Aircel — Message and internet problem

Aishwarya2710

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

I can not send message to customer care. Aircel internet is not responding even after turning on mobile data. I called customer care thrice but still i got no solution. Please help. Please. I am a student and facing problems as internet is not reaponding. Please help
Please

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Jan 7, 2017

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Nov 25, 2016

Updated by Aishwarya2710 I cannot send message to Aircel customer care. And the Aircel internet is not responding. Please help. Please

Verified Support

Nov 29, 2016

Aircel Customer Care's response Dear Aishwarya2710,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Alternate No.:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Dec 02, 2016

Aircel Customer Care's response Dear Aishwarya2710,

Our team contacted the customer and he has no idea about any complaint related to network. Hence, we are unable to diagnose the issue.

Thanks and Regards
Aircel Social Media Team