Aircel — Message received for deactivating mobile number

Address:Cuttack, Odisha

My aircel number is [protected], today I received a message, it says my number will be deactivated due to non usage and says me to start the number before 30th july. I regularly use net park but I don't use top up for calling because my main balance automatically deducted by aircel activating VAS. Please solve my problem.
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Aircel customer support has been notified about the posted complaint.
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Hi Bharatibhusana,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Dear Bharatibhusana,

Thanks for writing in to us. We would like to inform you regarding your aircel no.[protected]

Post validation we have found your aircel no.[protected] is in active status currently. Also as per TRAI if you will not use your aircel no. for incoming & outgoing post 90 days. So then your number will disconnected permanently.

Warm regards
Aircel Social Care Team
What is the status of my number ? Is my number going to deactivate after 30th july ? I use my sim for internet browsing and I also use for incoming call.
Dear Bharatibhusana,

As we already informed you that your number is in active status.

Regards,
Aircel Social Care Team

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