Aircel — Mobile Number Portability issue with Aircel

Address:

Chennai, Tamil Nadu

Dear Sir / Madam, I have applied Mobile Number Portability from Tata Docomo to Aircel on 24.04.2015. I requested for MNP for my no: [protected] Porting ID Porting date TX384773 29.03.2013 TX382144 29.03.2013 My applications are processed against the CEF Nos: 6939624 dated 24.04.2015. It was processed by at Aircel walk-in store, Specener Plaza Chennai. On April 29, 2013 I received an SMS from Aircel saying that, my Mobile Number Portability request is approved. On the same day night (29.04.2013) at 11:35 P.M my existing service from Tata Docomo service got disconnected. But the Aircel service is not yet activated. I got a message saying that “Sim card registration failed”. Sim No [protected] I have no other contact numbers with me. If Aircel is unable to provide me the service as committed, why my existing Tata Docomo service is disconnected? Before activating the service from Aircel, how Aircel can deactivate my exisint service? Deactivating the existing service before activating Aircel service is an illegal activity. I want justification from Aircel for this issue and also activation at the earliest Regards, Vijay