[Resolved]  Aircel — money back and stop dnd

Address:Hyderabad, Andhra Pradesh

This is Vishnu Jammula [protected] from hyderabad I'm highy sick of your nextwrok people I'm getting per day 2 to 3 automatic activations which is not with my permission and On 22nd June 30rs defected to my account and when I called your customer care representative they said my money will get back within 48 hours and I was I waited 48 hours and still I didn't got money back instant of that I'm starting to getting more activation and tine videos and more messages and then I called your care again your representative said more 4hours and I said that's fine I will and I waited more 24 hours and I didn't get anything and all I'm getting messages and calls again finally now I'm sick of it and I called to your representative again instant of he helping me he giving [censored]ing advice's which is usually don't need and now finally I hope u understand and make this happen what I wish for Now I want my money back and make this pravite number
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Aug 7, 2021
Complaint marked as Resolved 
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Hi Féél ĆhåpTéŕś Stan,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
HI Féél ĆhåpTéŕś Sta,

We would like to inform you that we have reviewed your account and found that VAS service TINYTV have been activated from your end hence Rs.25 was charged for the same.

Kindly note that an amount of Rs.25 has been credited back to your account on 02ndJul ’15 as one time good will gesture.

Regards,
Aircel

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