Aircel — Money deduction from account

Address:Jagatsinghapur, Odisha

My mob no is: [protected] On 28th June 2015 i realized that my account got deducted with rs 45/-. To resolve the problem i tried to contact customer care number. After a long time try finally the call got connected. I got an assurance that the problem is going to be resolved and i will get back my money. But that did not happened. After this incident again i tried to contact the customer care again and failed several times. Its really a very bad service from them. It is not the first time.
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Aircel customer support has been notified about the posted complaint.
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Hi Swapnajit Panda,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in
This is really a terrible kind of support from your side.
If i have not activated any service, then why the money got deducted from my account. To total money deduction is 15 rs and 30 for caller tune. I have not activated any caller tune. Again the day before yesterday rs 7 is got deducted as part of government job alert. I mean this is ridiculous .

Total deduction till now is : RS 15+ RS 30 + RS 7 = 52.
I have received just Rs 15.

Please refund rest RS 37 to my number.
Dear Swapnajit Panda, ,

We check & found now we are process 7 waiver & already we
informed thatDt 28-Jun-15 Rs 15 deducted for vas service & service
got already deactivate but you complain after 72 hours of deduction
so that as per process you are not eligible for waiver .

Regards,
Aircel Social Care Team

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