Aircel — Most frequently outgoing / incoming problem | |||
Dear sir, I am an aircel prepaid customer bearing sim no. [protected] in my name Mrs. Purnima banachal, in the assam circle. That sir from last three four days i am greatly facing with the Connection that is both outgoing / incoming does not work. I complaint With the customer care and after repeated request i am still facing The same trouble. From the customer care side i was told : there might Be handset problem etc. I changed my handset too and did all other Necessary activities to make it ok. But till now none of your customer Care etc. Has been trying to solve my problem. I am social worker and i Place a request to you to solve my problem at the earliest. Thanking you, Mrs. Purnima banachal Was this information helpful? | |||
Aircel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Mr. Bansal,
Greetings from Aircel!Your concern has been raised under SR number 1-[protected].We have escalatedthe issue to concern team and we regret to inform you that it will take sometime to provide better service in that particular area. We sincerely apologiesfor the inconvenience caused. We request you to kindly co – operate with us.Looking for your kind co - operation and assuring best of our services.
Truly
Customer Service Desk,
Aircel.
Greetings from Aircel!Your concern has been raised under SR number 1-[protected].We have escalatedthe issue to concern team and we regret to inform you that it will take sometime to provide better service in that particular area. We sincerely apologiesfor the inconvenience caused. We request you to kindly co – operate with us.Looking for your kind co - operation and assuring best of our services.
Truly
Customer Service Desk,
Aircel.
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Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in