Aircel — Most frequently outgoing / incoming problem

Address:Kamrup Metropolitan, Assam

Dear sir,
I am an aircel prepaid customer bearing sim no. [protected] in my name
Mrs. Purnima banachal, in the assam circle.
That sir from last three four days i am greatly facing with the
Connection that is both outgoing / incoming does not work. I complaint
With the customer care and after repeated request i am still facing
The same trouble. From the customer care side i was told : there might
Be handset problem etc. I changed my handset too and did all other
Necessary activities to make it ok. But till now none of your customer
Care etc. Has been trying to solve my problem. I am social worker and i
Place a request to you to solve my problem at the earliest.
Thanking you,
Mrs. Purnima banachal
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Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Pappu,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in
Dear Mr. Bansal,

Greetings from Aircel!Your concern has been raised under SR number 1-[protected].We have escalatedthe issue to concern team and we regret to inform you that it will take sometime to provide better service in that particular area. We sincerely apologiesfor the inconvenience caused. We request you to kindly co – operate with us.Looking for your kind co - operation and assuring best of our services.
Truly
Customer Service Desk,
Aircel.
Dear Mr. Bansal,

Greetings from Aircel ! As per confirmation received from network team, the network issue in your area is resolved. We request you to kindly share your feedback.

Regards
Customer Service Aircel team

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