Aircel — My Problem With Customer Care Service.And Balance keep on Deducting. | |||
My name Indrajit Saha using [protected] aircel number. My balance was keep on deducting by activating unwanted services. If i am going for help customer care service executives doesnt talking properly. They disconnecting call without hearing my problem completely. They blocking every aircel number from which i am contacting. When i am contacting from my friend number [protected] one customer care executive talking very negligent and blocked the number with the intimation. He disconnected my call without hearing my problem. If this problem not solved i will proceed with further action legally... Was this information helpful? | |||
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Aircel customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Hi Indrajit,
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Thank you for reaching us at Social Care.
We have forwarded your complaint to the concerned department
and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on
this matter.
We assure you a quick resolution and the best of services at all times.
Thanks & Regards
Customer Service Officer | Social CareTeam
Email us @[protected]@aircel.co.in
Dear Indrajit,
Post system check we have found that your balance deducted due to Value Added Services "Hungama" which balance also refunded to you in the month of February 2015. No deduction found in March till date. Regarding call centre agent behavior necessary action has already taken as per company rule, we are sorry for the inconvenience caused to him.
Regards
Aircel Customer Care
Post system check we have found that your balance deducted due to Value Added Services "Hungama" which balance also refunded to you in the month of February 2015. No deduction found in March till date. Regarding call centre agent behavior necessary action has already taken as per company rule, we are sorry for the inconvenience caused to him.
Regards
Aircel Customer Care
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Amount Deducted 13 Rupees.
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