[Resolved] Aircel — Net activated without my consent and Rs.120 deducted. Refund reqd.

umasaravanakumar

from Tirunelveli, Tamil Nadu

Address:

Tirunelveli, Tamil Nadu

Sir/Madam, I recharged Rs120 for Full Talk Time through online for my cell. My cell no is [protected]. After recharged, i got msg from air cell about my balance and shows Rs.120. But next day my balance has been deducted and shows zero. I called customer care but they didn't respond properly. C.C are worst in air cell. What happened my recharged amount Rs120. Please help me and solv or refund my money. Thank you.

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Aug 14, 2020

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Jul 27, 2014

Updated by umasaravanakumar Madam / Sir,
Till now I didn't get any solutions from Aircel . Again I am giving below the details for your reference

TNR[protected] to recharge MRP 120 . 00 was successful. New balance shown was Rs.120.02. Dated 19.07.2014 time 18.34. The next day after one or calls were made by me the balance shown was zero!. I called customer care no 198 nd 121 . After so many tries I got line one time but they Informed that they were busy nd asked me to try sometimes later. Till now I could not contact them and I didn't receive any refund from the. I need a solution for the mistake done by them .