Aircel — Network/ balance deduction

Address:Bangalore, Karnataka, 560100

While I am in roaming I am not getting network on my roaming aircel no.([protected]) but getting network on my local aircel no.([protected]). I have complaint many times but even after repeated calling and complaining to customer care they neither reacted not given any response. They just activated some service in my no. without letting me know about it and started deducting money continuously from my account and not returned even after informing them and continuously deducting the same every month.
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Sep 01, 2016
Updated by shan1.shantanu
Sim broken now never going to be in a list of Aircel Customers.
Sep 01, 2016
Updated by shan1.shantanu
Thank You Aircel for your worst service.
Complaint comments 

Comments

Dear shan1.shantanu,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:


Signal Bars:
Alternate No.:
Specific location/everywhere (address required for specific location):
Indoor / Outdoor/ Basement/ Any particular time interval or through the day
Duration since facing issue:

Warm Regards,
Aircel Social Care Team
Not even getting any signal,
I was in the city of Giridih in Jharkhand, near court road and I was not getting any network in my karnataka sim for almost 20 days but getting full network on my jharkhand aircel sim ([protected]). I have tried to configure network manually but it shows me a message failed to register and your care don't even taken this issue seriously and have not done anything.
Hi shan1.shantanu,

Thanks for sharing the details. Will soon share an update.


Regards,
Aircel Social Care Team
shan1.shantanu's [Complaint's author] reply, Sep 1, 2016
I think you are still sharing the details. Thank you for your worst service. I want to just ensure you that I am never going to choose your service ever again. Thank you

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information