[Resolved]  Aircel — New sim no [protected] not activated for the past 5 days.

Address:Tiruchirappalli, Tamil Nadu

Sir, I am residing at Crawford, an urban ward in Trichirapalli corporation. I bought a new sim for an urgent need to fulfil the communication gap between by daughter and wife. I become tired to get connection. I contacted the customer care officer through the no [protected]. But, they have not given me solution to my complaint, Whereas they asked me to contact the retailer/dealer. It is quite surprise for me, that your company professionals not in position to set right the complaint by them. They again direct me to go to the retailer/dealer. In my concern, it is not a correct solution. Because, I got tired in approaching the retailer or dealer. I find you the last hope to set right my problem. I would be much helpful if you could arrange to activate the sim no. [protected] before 10.00 am tomorrow morning ie..[protected]. Thanking you, yours sincerely, Francis.
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Aug 14, 2020
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
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Dear Francis

As per our system records, your concern has been duly addressed. Hope the resolution offered meets

your satisfaction levels too.

We would like to thank you again for reaching us at Social Care.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social Care Team

Email us @[protected]@aircel.co.in

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