Aircel — New sim not properly activated

Address:Coimbatore, Tamil Nadu

Last month 22 October 2015, I bought aircel new sim[protected], till now outgoing calls not activate. I called 4-5 times customer care with another aircel number, they take complaint and without solution automatically complaint closed, but issue will not solve till now. Totally not responding properly
Was this information helpful?
No (0)
Yes (0)
Aircel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Raj5sar,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in
Sir/Madam,
Thanks for your reply.

I bought Aircel New sim before one month 22 October, but outgoing call not active always i called to another number, it's only connecting verification centre, they told our verification side is clear, you call to 198, then I called to 198 in another aircel number (because outgoing call not active in this new sim), 4-5 times i give complaint, now one month gone, not responding properly.

Till now outgoing calls problem not solve.
Please take correct action.

Regards
Rajkumar S
Dear Raj5sar,

Thanks for writing to us.

This is to inform you, we have forwarded your complaint to the concerned department. We will get back to you shortly.
At Aircel India customer satisfaction has always been our priority and we assure that your concern will be taken care of at the earliest.

You can also write to us at [protected]@aircel.co.in

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Dear Raj5sar,

We would like to inform you that the services to the number has been activated.

Regards,
Aircel Social Care Team
No response

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Aircel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    10590
    Pending
    1906
    Resolved
    5247
    Aircel Phone
    +91 97 3819 9010
    +91 12 4476 5000 [Head Office]
    +91 88 9204 1111
    Aircel Address
    Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
    View all Aircel contact information