Aircel — No internet services and unprofessional behavior of customer care

Address:	Jammu, Jammu and Kashmir
Website:	www.aircel.com

I was using Aircel 3g internet services on my no. [protected]. on 6th September 2015 i recharged for 3g services but on 10th of September 2015 my internet services stopped without telling me the reason for it. on contacting customer care they did not give satisfactory response and later i lodged a complaint with customer care regarding the same they gave me service reference no. 1-[protected] and was promised that my problem will be resolved upto 21-09-15 and aircel will revert me back on the same day but nothing happened. on night of 21st september on contacting aircel they said my problem will be solved within 4 hours but again nothing happened. on 22nd september 2015 when i again contacted the aircel the representative Mr. Javed starts telling me stories like your complain has not been lodged, you have used your data, our server is slow and so on, and upon contacting the senior Mr. Naseer he admitted that my problem was already registered and i have 3g data balance on my account. but my problem lies still, nothing has been done for the solution of my problem instead gave another service reference no. 1-[protected] but not the solution.