[Resolved] Aircel — Non functioning of net data (2G/3G)

Purnendu Mazumdar

from Hyderabad, Telangana

Address:	Ranchi, Jharkhand, 834002
Website:	aircel internet

I am a customer of aircel having consumer no [protected], sorry to say that despite of complaint at your customer service centre and having sufficient net balance pack ? validity period net function is not working at all though tower is there.Plz look into the matter other wise I would be compelled disconnect your services further.
Regards
P S Mazumdar

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Sep 29, 2016

Complaint marked as Resolved

Aircel customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear Purnendu Shekhar Mazumdar,

We regret the inconvenience caused. Kindly share the following details so that our team can look into your issue:

Signal Bars:
Location (Including nearest landmark where issue is witnessed):
Duration of issue (problem since when):
Issue with a specific website or all website:
Browser being used (Default phone browser or Chrome/Dolphin etc.):
Are you using GPRS on Handset or System:
E/G/H Signal available on the handset – yes or no:

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team

Verified Support

Aug 29, 2016

Aircel Customer Care's response Dear Purnendu Shekhar Mazumdar,

Our team tried to contact you several times but the calls went unanswered. Please share above requisite details in order to proceed further.

Thanks and Regards
Aircel Social Media Team