Aircel — Non receiving of proper service from aircel | |||||
I have done a recharge on my aircel sim card on 11/11/15 on Rs. 148/- for unlimited 2G internet. I got the confirmation from aircel about the same. But when I try to use the internet it doesn't work. i tried calling the customer care number but they were saying that I have not even done a recharge for it and were giving me silly excuses. I have tried all possible ways like to save the net settings, keeping enough balance, etc but neither worked for me. Now almost half of the month is gone and I am without internet on my phone. Just to confirm that I have done the recharge I am attaching the snapshot of the message that I got from aircel in my Inbox. Was this information helpful? | |||||
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Aircel customer support has been notified about the posted complaint. | |||||
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Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
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We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
Alternate No:
Transaction Id:
Mode of recharge:
Location (including nearest landmark where issue is witnessed):
Duration of issue (problem since when
E/G/H Signal available on the handset – yes or no
Error message encountered if any while trying to browse / download:
Warm Regards,
Aircel Social Care Team