[Resolved]  Aircel — Not able to stop deduction of 2 ru per day under NDAIRPI2

Address:New Delhi, Delhi, 110025

For the past one month, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number [protected]. Name.. Bhuvaneswari
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Sep 20, 2016
Complaint marked as Resolved 
Aircel customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2016
Aircel Customer Care's response
Dear Customer(Brinda13),

We request you to dial *121*0200# to deactivate NDAIRPI2 on your Aircel number.

Thanks and Regards
Aircel Social Media Team
Complaint comments 

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For the past 8days, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number [protected].
i
Aircel Customer Care's response, Aug 20, 2016
Verified Support
Dear Narendra Kumar Gupta,

Thanks for reaching out to us. Please share the following information to confirm your identity:

Alternate No:

Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):

Date of Birth:

Complete Address:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
Aircel Customer Care's response, Aug 20, 2016
Verified Support
Dear Narendr Kumar Gupta,

We request you to dial *121*0200# to deactivate NDAIRPI2 on your Aircel number.

Thanks and Regards
Aircel Social Media Team
dial *121*0200# to deactivate NDAIRPI2 on your Aircel number.
Aircel Customer Care's response, Aug 22, 2016
Verified Support
Dear aashiakansha,

Please share your exact concern with us so that our team can help you for the same.
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.


Thanks and Regards
Aircel Social Media Team
Hell service by aircel. Saale khud e service activate karke paise cut kar lete hain customers ke, chor hai aircel company. I had a worst exp with aircel junk network never use aircel.
Aircel Customer Care's response, Sep 1, 2016
Verified Support
Dear Ssanjeet,

We apologise for the inconvenience caused. Please share the following details so that our team can look into your issue:

Aircel No.:
Date & Time of deduction:
Amount Deducted:
Any message received upon deduction:

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards
Aircel Social Media Team
plz stop this service on my aircel number i really very getting exhaust by this kind of behavior how could u people do lyk such kind of thing plz take quick action
Aircel Customer Care's response, Dec 6, 2016
Verified Support
Dear jyoti kashayap,

Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll-free number 155223.

Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

Thanks and Regards

Aircel Social Media Team
and i m also facing this problem from last 5 days so tell me what is this, and what u people are doing
what r u thinking that we dont check our balance . i was called to your customer care but she was talking lyk a fool
plz plz plz stop this service

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