Aircel — not refund money

Aircel — not refund money

S sounik bhowmick from Kokrajhar, Assam

Dear sir/madam yesterday my balance was rs 24.00. But today my balance is rs 14.00 But No download done from my phone. May I complain your customer care.But we no get any type help from your. so please do the needful & please back my balance amount regards [protected] Was this information helpful? No (0) Yes (0)
Aircel customer support has been notified about the posted complaint.
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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi sounik bhowmick,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards
Customer Service Officer | Social Care Team
Email us @[protected]@aircel.co.in

sounik bhowmick

from Kokrajhar, Assam

After checking my Aircel balance not credited my balance

Thanking you
Soumik Bhowmick
[protected]

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear sounik,

We are re-escalating your issue. Will update you soon.

Regards,
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear sounik bhowmick,

Post system check it has been found that your balance Rs. 10/- got deducted dated- 2/7/2015, 3/7/2015, due to activation of VAS - CRIC- IMI through IVR . Credit of 10/- - has been processed in your A/C from our end dated -20/7/2015 .

Regards,
Aircel Customer Care