[Resolved]  Aircel — ONCE again aircel cheated.me with false sms..

Address:

Hyderabad, Andhra Pradesh

Hi aircel, My name is vinod and Phone# [protected]. I am repeatedly getting the below sms from DT-655505. From 19th august 2014 to till date. [protected]DT[protected]SMS[protected][protected]--- 60=70 + 30 days Free Tariff! Rs70 TT on rchrg of Rs60. Free Tariff on Aircel to Aircel Local at 1p/6sec (10p) & other local at 1p/2sec. Benefit credit in 48hrs [protected][protected][protected][protected][protected] Seeing the above msg I have reached my account with RC 60 On 23/08/2014. But as mentioned in the above sms, rate cutter tariff is not activated on my account.. I made a called to198 on 23rd and complained about these but they suggested to wait for 48 hr.. After 48 hr. Once again, I have called 198 and informed that rate cutter tariff is not activated then after 48hrs they took the complaint on 25th at 9.01 pm. \ [protected][protected]Complaint made by me on[protected][protected] Dear Customer, we acknowledge your concern and the reference number is 1-[protected]. We shall revert to you by 27/8/2014.Manage your account online at aircel.com -'[protected][protected][protected][protected][protected] Today ie on 26th when I called 198 to know the status they said once again they have to take another complaint. But I requested aircel representative to tell me the status of previous complain.t he made me wait and finally he has dropped the call. After that twice I called to 198 same thing repeated they dropped my call with out any update. "Is this is the way you treat your customer". "Now I have understood aircel is making money by cheating innocent customer.I am fed up keeping mails. "I openly challenge Aircel that their 198 complaints desk services completely failed". Listen to the calls that I have made to 198 desk you will come to know how effectively your 198 complaints desk is providing services to you customers.. I don't say to activate the tariff. Because I am going to switch to another service provider. Who atleast send valid sms instead of cheating customers and make money like Aircel.. vinod kumar [protected]