[Resolved]  Aircel — One of the Bad Customer Care Guys i Hadn't Seen in any other Operators

Address:

Hyderabad, Andhra Pradesh

My Name is Narsing.. am frm hyderabad. I had lost my Sim Cards in Last Month.. and i had called ur customer care guys to block my sim card.. They had tell me that to visit nearby aircel store and submit the ID proof Documents so that they can block ur sim. i had visited the Aircel store near Erragada (Hyderabad) and i had submitted the ID Proof Documents in the store... on July 14th 2014, around 12:40pm to 1:00pm... i had submitted my two sim cards no. [protected] & [protected]. but ur aircel stupid and guys had blocked only oe sim card that is [protected], and another sim card they didn't blocked that no. is [protected]. and am facing the problem alot because someone is using my sim card [protected] no. since 1month. now am going to lodge a complaint in the police station and in the PRESS too... ur customer care guys are very very very bad response they had given me.. 3days back when i was called from [protected] mobile no. regarding the lost sim that they didn't blocked my mobile no's. they didn't care and the TRUTH IS THEY HAD BLOCKED ALL MY CONTACTS WITH CUSTOMER CARE AND DEDUCTING MY BALANCE AS THEY ARE WISHING... I NEED UR RESPONSE REGARDING CUSTOMER CARE GUYS WITHIN 24HRS. OTHERWISE AM GOING TO PRESS TO TELL ABOUT AIRCEL AND THEIR RESPONSE TO CUSTOMER CARE. MY ALTERNATE MOBILE NO. IS [protected]