[Resolved] Aircel — please deactivate Model Video Club Service | |||
Dear Sir, my name is Narendra Kumar Bairwa i am an aircel subscriber. my aircel no. is [protected], Model video club has been automatically subscribed in my no. The amount of rs. 5 has been deducted every day. i hav also called customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible. Thank u. Was this information helpful? | |||
Complaint marked as Resolved
Aircel customer support has been notified about the posted complaint. Verified Support Oct 01, 2015 Aircel Customer Care's response Hi sagar gerag, Thank you for reaching us at Social Care. We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates. Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. We assure you a quick resolution and the best of services at all times. Thanks and Regards Customer Service Officer | Social CareTeam Verified Support Oct 03, 2015 Aircel Customer Care's response Hello sagar gerag, We regret the inconvenience cause to you We would like to inform yo that service has been deactivated and balance will be refund within 24 hours . Regards Team Aircel | |||
 7 Comments | |||
Comments
Dear Sirs,
I am Rajaram using my chennai based Aircel 3G prepaid sim on Aircel dongle with my laptop. At present I am using it at Kolkata. Yesterday (7th sep. 2015) suddenly I got message from Aircel that due to your subscription to Model video club, Music connect, & Limitless music, deductions will be made.
I never heard of such websites. I made a complaint to Aircel customer grievance cell by email. waiting for reply.
I am Rajaram using my chennai based Aircel 3G prepaid sim on Aircel dongle with my laptop. At present I am using it at Kolkata. Yesterday (7th sep. 2015) suddenly I got message from Aircel that due to your subscription to Model video club, Music connect, & Limitless music, deductions will be made.
I never heard of such websites. I made a complaint to Aircel customer grievance cell by email. waiting for reply.
Aircel — please deactivate Model Video Club Service and refund my money 81 Rs
On 1 Oct, 2015
Dear Sir, my name is sagar i am an aircel subscriber. my aircel no. is [protected], Model video club has been automatically subscribed in my no. The amount of rs. 81 has been deducted today. i have also called customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible. Thank u.
![]()
On 1 Oct, 2015
Dear Sir, my name is sagar i am an aircel subscriber. my aircel no. is [protected], Model video club has been automatically subscribed in my no. The amount of rs. 81 has been deducted today. i have also called customer care but i do not get positive response for my complain. Pls deactivate this service from my aircel no. as soon as possible. Thank u.
Am having the same complaint too ... Help me also plz .. 155223 days no offers activated but my balance is getting deducted
Dear Sirs,
I am VIJAYARAGAHVAN ROT Aircel prepaid sim [protected]. On[protected] while I was on Coimbatore suddenly I got message ' " THANK YOU FOR CHOOSING MODEL VIDEO CLUB AT 99.00. YOU HAVE BEEN CHARGED INR 99.00 FOR 30.TO STOP SMS STOP TO 155223", Please note that I am remitting to AIRCEL only by recharging for talking and for net browsing only. You are not authorised to pay from my recharged amount to private web site. Further I never heard of such websites. I made a complaint to Aircel customer grievance cell over phone on[protected] itself. Received docket no. 1-[protected]. stating that it will be resolved by[protected]. But what about the money deducted from me. Kindly recredit to my main account.
I am VIJAYARAGAHVAN ROT Aircel prepaid sim [protected]. On[protected] while I was on Coimbatore suddenly I got message ' " THANK YOU FOR CHOOSING MODEL VIDEO CLUB AT 99.00. YOU HAVE BEEN CHARGED INR 99.00 FOR 30.TO STOP SMS STOP TO 155223", Please note that I am remitting to AIRCEL only by recharging for talking and for net browsing only. You are not authorised to pay from my recharged amount to private web site. Further I never heard of such websites. I made a complaint to Aircel customer grievance cell over phone on[protected] itself. Received docket no. 1-[protected]. stating that it will be resolved by[protected]. But what about the money deducted from me. Kindly recredit to my main account.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
56%
Complaints
10590
Pending
1906
Resolved
5247
View all 10590 Aircel reviews & complaints
+91 97 3819 9010
+91 12 4476 5000 [Head Office]
+91 88 9204 1111
Aircel Business Solutions, 2nd Floor, Building No. 10A, DLF Cyber City, DLF Phase II, Gurgaon, Haryana, India - 122002
View all Aircel contact information
Thanks for sharing your concern with us, To deactivate any VAS service you can just type STOP send to 155223 OR you can call on our toll free number 155223 for deactivation
Warm Regards
Aircel Social Care Team