Aircel — Poor sercive by the staff in aircel service center

Address:

Jammu, Jammu and Kashmir

I want to register complaint about a aircel service station, Address : 105-112, B-1, North Block, Bahu Plaza Complex, Jammu. From this service station I bought a Prepaid SIM 15-18 days back. It is my second aircel sim. It is still not activated, sim shows the tower but when i call on 59059 it shows not registered on network. I called coustmer care they said to visit the service center from where you have bought the sim. I went there they said a person will come for the verification and your sim will start, but no one came. Next day i went there they said we will call you and your sim will start, but no one called. Then again next day i went there they said we will do something and defiantly your sim will be started by noon. But still it does not work. Now i again called customer care they say that, the service station has not submitted your documents to us. Its really frustrating. I need my sim to work urgently. Aircel works best that's why i choose this network but the staff in this service center is so careless, they are disturbing my daily routine. As a aircel customer i want you to take some action against them as i am not getting customer satisfaction which aircel guarantees to its customer.