Aircel — Post paid to Prepaid migrating taking more than a month

Address:

Chennai, Tamil Nadu

Aircel Customer care, This is R. Vasantha with great regret I am sending this email. For changing my number “[protected]” postpaid to prepaid I went to the Aircel office which is in Velachery. Aircel Customer care Velachery is a very slow customer services only two counters are active. If any one of your customer stepped in they want to wait at least one hour to meet the executive. But I am not going to talk about this. For changing my number “[protected]” postpaid to prepaid I went to the Aircel office Velachery after an hour I meet the executive and ask for the procedure to the process. In next couple of days (on 05.March.2015) I went back with the address proof photo etc. after an hour patient the executive get my details pan card copy, passport size photo and I paid the amount RS: 372 for my postpaid outstanding bill and other charges. He said in 7 days my postpaid connection will be disconnected and in another 2 days your prepaid number will be in live. But I received a SMS on 10th March that “Post to prepaid rejected due to sign mismatch visit aircel velachery” I went there to enquire about this they said give me the another set of id proof and passport size photo so next day I took the required document and went there, after submitting they said in next 5 days your number will activated. Nothing happened after the fifth day. Again I visited they said in another 2 days your number will activated again nothing happened. Again I went to Aircel office Velachery on 2.April.2015 they said today your number will get activated nothing happened still now. So please inform me it can be done or not, if not I can throw out this number and move to the other good service provider, you are wasting my time energy fuel etc. Thank you. For the Postpaid to Prepaid process Aircel taking more than a month even after paying my outstanding amount. Regards, Vasantha R [protected]@gmail.com +91 [protected]