[Resolved] Aircel — Postpaid mobile connection

Aameer Raza

Address:	Chennai, Tamil Nadu, 600119
Website:	www.aircel.com

Hi Sir/madam, Due to poor service of Aircel postpaid I am trying to close my connection on mob.no [protected]. But even after paying the bill they are not closing the connection. This is the second time they have fordwarded the matter to consumer forum with increased bill & I am asked by the forum to pay the increased bill without using their service. Each time I am assured that my connection will be closed. Kindly look into the matter. Regards, Aameer

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Aug 9, 2021

Complaint marked as Resolved

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Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Aameer Raza,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.
Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter.
We assure you a quick resolution and the best of services at all times.

Thanks and Regards
Customer Service Officer | Social CareTeam
Email us at [protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Aameer Raza,

We have checked your query, a bill dated 5/10/2015 for an amount of Rs.615/- is still pending to be cleared. The mentioned bill is having usages, hence you have to clear the bill post which your deactivation request will be processed.

Regards,
Aircel Social Care Team