[Resolved] Aircel — Postpaid sim not working for past 3 days | |||
I am a 15 yearpost paid customer in aircell. My sim no [protected] got automatically out of order on 27 th august i can only use emergency calls. I went to aircell store in thanjavur. After waiting for more than haif an hour i was called to explain my problem, they told to change the sim and i purchased new sim, they told that your problem will be over in 1 hour. But today 29 th august till 1pm my problem is not shorted out. I was missing lot of my official calls which are verry important. Aircell store in thanjavur is always giving very very poor response to their customers. Even thanjavur store head is not responding to owr worries. My friends are advising me to switch to other company. Will my problem get solved. Was this information helpful? | |||
Oct 3, 2016 Complaint marked as Resolved Aircel customer support has been notified about the posted complaint. Verified Support Aug 29, 2016 Aircel Customer Care's response Dear Kannan Arumugam, We are forwarding your issue to the team. Meanwhile please share the below-mentioned detail: Alternate no.: Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on this matter. Thanks and Regards Aircel Social Media Team Verified Support Sep 02, 2016 Aircel Customer Care's response Dear Kannan Arumugam, Kindly request you to share the 20 Digit sim number to proceed further. Warm Regards, Aircel Social Media Team | |||
2 Comments | |||
Comments
Dear Sir / Madam,
I want [protected], [protected] and [protected] bill copies for every month.Please send our mail id - pn.[protected]@yahoo, com
I want [protected], [protected] and [protected] bill copies for every month.Please send our mail id - pn.[protected]@yahoo, com
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This is to inform you that my mobile with number [protected] & [protected] is missing. I would kindly request you to block this prepaid sim card of mine to prevent misuse. Please take necessary action immediately. Awating to hear from you.
Thanking you,
Your's Sincerely,
KANDA GANESH
Thanks for reaching out to us. Please share the following information to confirm your identity:
Alternate No:
Last recharge amount(Prepaid)/Last bill payment amount(Postpaid):
Date of Birth:
Complete Address:
Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
Thanks and Regards
Aircel Social Media Team