Aircel — Problem with data connection

Ganesh PJ

from Hyderabad, Telangana

Address:

Chennai, Tamil Nadu

Hi, This is Ganesh from Chennai. My aircel prepaid number is [protected]. I have my data pack activated. While trying with 2G / 3G network with my "Alcatel Idol X+" mobile, it often gets disconnected. I've set to Automatic network mode. Also tried with manual "Aircel 2G" as well as "Aircel 3G" network, still no luck. Please check and do the needful. I'm really frustrated with the kind of network. From, Ganesh.

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Comments

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Ganesh,

Thank you for reaching us at Social Care.

We have forwarded your complaint to the concerned department

and we will get back to you shortly with further updates.

Kindly feel free to write to us at [protected]@aircel.co.in for any further assistance on

this matter.

We assure you a quick resolution and the best of services at all times.

Thanks & Regards

Customer Service Officer | Social CareTeam

Email us @[protected]@aircel.co.in

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ganesh,

We regret the inconvenience you have faced. Kindly share the following information in order to assist you better:
Aircel No.
Alternate No:
Problem faced in laptop/Mobile phone:
Error message received if any:
Handset Model & Brand:
Landmark (location where facing issue)
Duration since facing the issue:

Warm Regards
Aircel Social Care Team

Aircel Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Ganesh,

we hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards, Aircel Online team, [protected]@aircel.co.in"